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"I will always have you and Tim on my radar when it comes to needing items from the Caribbean or other places around the world." (Intel)
"Thanks so very much for all your hard work. Everyone was completely blown away by the gift items you provided and how beautifully they were wrapped. I want to thank you for your patience with all our last minute changes and requests. You and your team are awesome. Thanks again for making my job easy. I have another group looking to come to Puerto Rico in the Fall. I will be sure to refer you. Till then!" (Toyota, June 2008, 4 nights of gifts, 38 couples)
"Thank you - it was such a huge success! Everyone loved the amenities!" (JP Morgan Chase, 2008, 625 couples)
"Great job so far. My clients loved the dominoes. The other gift will be in their rooms tonight. Thanks for everything!" (AMComp, 2007)
"I was sorry I didn't get to meet you but I did meet one of your team at cocorio and I raved about you! It's been a pleasure working with you. You were so helpful to me in so many ways and I thank you for that. The gifts were all a hit....especially the beach bags...how I agonized over that one!!! I will fill out your survey when I get back with pleasure. Thanks again Meghann...you were a. Lifesaver!" (Shopper's Drug Mart, 2008, 2200 pax, Puerto Rico Convention Center, 6 area hotels)
"You were the pleasure, believe me. I can't tell you how big of a help you were during that so chaotic time, you were like a happy place during a storm, and I did not overstate that. Thank you so very much. The gifts were a huge, and I do mean huge hit. Everyone loved them and they were just perfect. You did everything exactly right, everything you said you would, that is so rare these days, no mess ups. I did fill out the form and I hope it goes through, if not please let me know and I will mail it. Thank you, thank you, you made doing business FUN!" (Wilbur Wedding, 2007)
“Good Afternoon – I have a group that will be in Puerto Rico this week. We are using your company for our ladies gifts, cards, etc. I have been dealing with your employee Meghann Hawes and she has been terrific! She is pleasant, professional and has wonderful follow-up skills. I have enjoyed working with her immensely and only wish I had the pleasure of dealing with more people like her on a daily basis. She is a true asset to your company! Thanks again Meghann you’re a doll!” (IBSA, Rio Mar, June 2007)
“Hi Tim - thanks for everything. You and your team did a fabulous job and I really appreciated your support. Everyone loved the sarongs and beach shorts as well as the gifts you provided. Thanks again and I'll be sure to pass on your contact information to my colleagues…” (Clarica, 2007)
“The dominoes were a hit. They loved them!! Thanks for all your help with this. When I am back in Puerto Rico, I'll be sure to call you for gifts. (Prudential Financial, 2007)
“It’s always a pleasure to inform our guest the top quality and service your company provides. Keep up the good work.” (Conference Services, Rio Mar Resort, 2007)
“Hi Meghann, Just a quick note to thank you for the beautiful baskets, Coqui Pins and Crystal Starfish. Everybody loved the give-aways. The presentation was a big hit as well!! Thanks again and I look forward to working with you in the future!!” (Abraxis Pharmaceuticals, Rio Mar, 2007)
“Thank you Meghann for coming to see my client Mary on such short notice! I know Caribbean Trading will do a great job as always…that’s the reason why I highly recommend your company. Send my regards to Tim and tell him he has a great team and products as well. Keep up the good work!!” (Conference Services, Rio Mar Resort, 2007)
“Hey there. Just wanted to tell you how happy we were with the baskets. Our guests absolutely loved them. Thank you so much for doing such a great job. (Mendez Wedding, 2007)
“Thank you for getting the gifts together and here so quickly. Everyone in our Bradco office was thrilled with the gifts.” (Brady Company, 2006)
“On behalf of the Puerto Rico Convention Bureau, US Airways & Hyatt Resorts Caribbean I would like to THANK YOU from the bottom of my heart for your extreme gratitude! This basket is great and I'm sure we are going to make a lot of people really happy!!! I can't wait to meet you!” (2002)
“Dear Tim: Just a short note to let you know how much I enjoyed working with you on my two programs at the Wyndham El San Juan. Your ideas were creative, your prices competitive and your enthusiasm unmatched! I really appreciated the extras you provided: collating all of the beach bags with all of the items inside and purchasing the flipcharts for me. Those were above and beyond the call of duty, and they were most appreciated. I am bringing yet another group to Puerto Rico next year and you can be sure we will be working together again! THANKS!” (El San Juan, 2001)
Tim Collins from the Caribbean Trading Company has provided for our special meeting Planners at the el Conquistador Resort numerous Amenity / Gift packages. The variety of gift packages, quality of his work, commitment to excellence, and dedication to customer service are reasons that we utilize and recommend Mr. Collins to our all of our customers. (Director of Group Services at Wyndham EL Conquistador Resort, 2001)
“Dear Tim: Thanks so much for the professional and expedient service you and your company provided me at the 2002 Ohio Contractors Association Convention recently held in Puerto Rico. Given the short timeline I gave you and not knowing exactly what I wanted, your response, suggestions and final Puerto Rican gift package you provided was absolutely perfect for the occasion. Tim, I also appreciated the fact that we were able to provide a local theme package to our clients and within budget. Not only did I receive numerous thank you notes and compliments after they returned from Puerto Rico, but actually received a fax from one of our clients while they were still at the convention, expressing their appreciation and pleasure about the contents. Due to your ability to provide the package and coordinate the delivery to the hotel, this was truly a “one-stop shopping experience” for me and certainly minimized my time and effort in providing a gift to our clients so far away. Again thanks so much for your guidance, timeliness and overall responsiveness to us. If I ever need to provide this type of service to my clients Puerto Rico Again, I will be sure to Contact you” (Caribe Hilton, 2002)
“To Whom It May Concern: The Westin Rio Mar Beach Resort has been conducting business with Tim Colllins and Caribbean Trading Company for quite some time. Tim Collins has supplied numerous gift and amenity items for our clients and has consistently taken excellent care of our groups. He is creative and is continuously coming up with new ideas to present to our demanding clientele. His prices are reasonable and he is willing to work with the clients to accommodate their budget restrictions. Tim is also very responsible in responding to our clients in a quick and professional manner. We would not hesitate to recommend Tim Collins and Caribbean Trading Company”. (Westin Rio Mar Beach, 2001)
“Dear Tim, Thank you for helping us pull off yet another successful program for this very important client. As always, the gifts that you supplied were a big hit with everyone. It is so nice to be able to work with your company and know that each time we need gifts for our clients, we can always depend on unique and creative ideas, along with great service and pricing. It also eliminates that extra step of having to ship from the states and worrying about things getting lost or damaged. Your excellent follow through an flexibility on short turn around times is also greatly appreciated. I just wanted to say thank you for all you do for us, and I look forward to working with you again in 2002!” (2001, Carlson Marketing Group)
“Dear Tim, I want to take a minute to thank you on behalf of ADP FY ’02 Pacesetters for the terrific job you and your company did to make our stay at the El Conquistador most memorable. From our initial contact you made me feel that our program was special and unique and that you would do everything possible to accommodate my needs…even when I didn’t quite know what my needs would ultimately be! With just a few key questions from you about what I wanted to achieve and what my budget guidelines were, you managed to offer a multitude of options. The pictures and descriptions that you provided on-line were a wonderful way forme to “shop”. Thank you also for music CD samples you graciously provided. Listening to them first-hand made my decision clear. Once we arrived and the “goods” were delivered, the service didn’t stop here. Thank you for your phone call and follow up on our last minute addition. You are truly a service oriented businessman and I appreciate your professional and upbeat attention to my ADP incentive program. I would highly recommend your company and services to any program coming to Puerto Rico. Thanks again Tim!” (El Conquistador Resort, 2002)
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